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Cookie Policy

Last Updated: August 20, 2025

Introduction

This Cookie Policy explains how BlackScale.Media (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website and SaaS platform (the “Service”). This policy should be read together with our Privacy Policy.

By using our Service, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our Service.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, BlackScale.Media) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Types of Cookies We Use

We use both first-party and third-party cookies on our Service for various purposes:

Essential Cookies

These cookies are strictly necessary for the operation of our Service. They enable you to navigate our website and use its features, such as accessing secure areas and maintaining your login session.

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Authentication Cookies: Keep you logged in to your account
  • Security Cookies: Help identify and prevent security risks
  • Load Balancing Cookies: Help distribute website traffic efficiently

Performance and Analytics Cookies

These cookies collect information about how visitors use our Service, such as which pages are visited most often and if users get error messages from web pages.

  • Google Analytics: Tracks website usage and user behavior
  • Hotjar: Records user sessions for website optimization
  • Performance Monitoring: Helps us identify and fix technical issues
  • A/B Testing: Enables us to test different versions of our website

Functional Cookies

These cookies allow our Service to remember choices you make and provide enhanced, more personal features.

  • Preference Cookies: Remember your settings and preferences
  • Language Cookies: Remember your language selection
  • Theme Cookies: Remember your display preferences
  • Form Data: Remember information you’ve entered in forms

Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests.

  • Facebook Pixel: Tracks conversions and enables retargeting
  • Google Ads: Measures ad performance and enables remarketing
  • LinkedIn Insight Tag: Tracks professional audience engagement
  • Third-party Ad Networks: Display relevant advertisements

Social Media Cookies

These cookies are used when you share information using social media sharing buttons or engage with our social media content.

  • Facebook Social Plugins: Enable Facebook sharing and integration
  • Twitter Widgets: Enable Twitter sharing and integration
  • LinkedIn Plugins: Enable LinkedIn sharing and integration

Cookie Duration

Cookies can be either “session” or “persistent” cookies:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

The duration of our cookies varies depending on their purpose:

  • Essential Cookies: Session-based or up to 1 year
  • Analytics Cookies: Typically 2 years
  • Advertising Cookies: Usually 30 days to 2 years
  • Functional Cookies: Generally 1 year

Third-Party Cookies

We work with third-party service providers who may also set cookies on your device through our Service. These include:

Analytics Providers

  • Google Analytics: Web analytics service
  • Hotjar: User behavior analytics
  • Mixpanel: Product analytics platform

Advertising Partners

  • Google Ads: Online advertising platform
  • Facebook: Social media advertising
  • LinkedIn: Professional network advertising

Customer Support

  • Intercom: Customer messaging platform
  • Zendesk: Customer support system

Payment Processors

  • Stripe: Payment processing service
  • PayPal: Online payment system

Managing Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from being set
  • Set preferences for specific websites

Browser-Specific Instructions

Google Chrome:

  1. Click “Settings” → “Privacy and security” → “Cookies and other site data”
  2. Choose your preferred cookie settings

Firefox:

  1. Click “Options” → “Privacy & Security” → “Cookies and Site Data”
  2. Select your preferred settings

Safari:

  1. Click “Preferences” → “Privacy”
  2. Choose your cookie blocking preferences

Microsoft Edge:

  1. Click “Settings” → “Cookies and site permissions” → “Cookies and site data”
  2. Configure your cookie settings

Opt-Out Links

You can also opt out of specific third-party cookies:

Cookie Consent

When you first visit our Service, you will see a cookie consent banner that allows you to:

  • Accept All Cookies: Consent to all cookie categories
  • Reject Non-Essential: Only allow essential cookies
  • Customize Settings: Choose specific cookie categories
  • Learn More: Access this Cookie Policy

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.

Impact of Disabling Cookies

While you can browse our website with cookies disabled, please note that:

  • Essential Cookies: Disabling these may prevent proper website functionality
  • Performance Cookies: Disabling these may result in slower page loading
  • Functional Cookies: You may lose personalized features and preferences
  • Advertising Cookies: You may see less relevant advertisements

Mobile App Tracking

If you use our mobile application, we may collect information through mobile device identifiers and similar technologies:

  • Device ID: Unique mobile device identifier
  • Advertising ID: Used for advertising purposes (can be reset in device settings)
  • App Usage: Information about how you use our mobile app
  • Push Notifications: Tokens for sending notifications (with your permission)

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify users through our Service or via email
  • Obtain renewed consent where required by law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: info@blackscale.media
Phone: [Your Phone Number]

For data protection inquiries in the EU, you may also contact our Data Protection Officer at info@blackscale.media.

Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:


Effective Date: This Cookie Policy is effective as of August 20, 2025 and applies to all users of our Service.